Financial institutions understand that the mobile channel has the potential to help a financial institution differentiate itself and become more competitive. The number of institutions around the globe that offer mobile banking services in an effort to better match patterns in their customers’ lives is on the rise. This technology creates a new channel through which banks can provide the convenience of anytime, anywhere banking to their customers.
With the usage of mobile banking increasingly prevalent among retail customers, banks are finding the need to deliver full-service banking to corporates on the mobile device, as well. Mobile banking can also serve as a catalyst to engage the huge unbanked population in under-developed countries. D+H’s mobile banking capabilities, “triple play,” which combines the three access modes for banking—web, mobile and tablet—allows customers to pick and choose the services that best fit their needs.