D+H Financial Technologies. Solutions for People.

Home > Expertise > White Papers & eBooks

Take a look at what our thought leaders are saying about a variety of industry topics.

D+H outlines key considerations blockchain technology must achieve to fully capitalize on its potential to revolutionize payments.
You’ve written your strategic business plan outlining your objectives and target market. You’ve determined which products to offer. You are comfortable with the plan—on paper. Now the real work begins. This eBook will take you through the steps to implement your business services program. It will cover these important points: What should the policies and procedures say? How will you price the products you plan to offer? How will all this work with your core system? Who will lead the efforts, and do they have the skills to cover everything needed to get the program in place and running? How will you train the rest of the credit union staff?
Offering business services is a great way to help your credit union expand its membership, increase loan activity and generate fee income. The eBook with cover important issues to consider when planning your business services program. From the business plan to the budget, there are many key considerations. Which products should you offer? How long will it take to get the program up and running? How do you need to handle the operations?  
D+H knows the financial industry like few other technology companies, and we can help you adopt a more regimented approach to business lending policies and procedures to achieve compliance. This article summarizes the intersection between commercial lending compliance, and present and future CFPB-controlled regulations.  
Your business services program is going well—you are successfully serving small businesses in your community. Now how do you attract larger, more sophisticated business members? These will be the most profitable relationships in the credit union, but they are also the toughest to attain. This digital guide is designed to give you expert tips and advice on the keys to advancing your business services program. It will also answer questions commonly asked by credit unions looking to take their program to the next level. Read on for the answers to these key questions and more in this thought-provoking eBook: What products are needed to serve larger, more sophisticated business members? What skills do credit union staff need to effectively target this market segment? How to fuse business lending and deposit programs to offer a full service package? How to quantify the opportunity and set reasonable staff goals?
This eBook provides you with expert tips and advice to expand your business services program. From increasing product penetration per business to expanding the product package and focusing on branch integration, you’ll learn a variety of solutions for enhancing your current business relationships and attracting more sophisticated business members. It will provide the answers to these key questions and more: How do I grow my program beyond serving micro businesses? Which products and services should be next? Is it time for a new system? How do I get the branches more involved? What are target cross-sell goals for products per member? How do I ensure quality control?
You work hard to get the loan on the books, but what are you doing to maintain that loan and overall relationship? If the credit begins to falter, do you have the early warning systems to ensure that you can identify problems before the customer calls you? Are your special assets groups and line bankers aligned to minimize losses and efficiently return improved deals back to the line? Learn how to ensure the bank’s portfolios and relationships stay strong in this three-part eBook series.
Lenders today require significantly more complex and agile origination processes given the economic climate, regulatory demands, internal costs and profitability pressures. So, how do you justify the investment in a commercial lending origination and monitoring solution to your executive management team? The key is communicating how the solution will improve workflow, deliver more accurate data and drive lending staff to pursue more profitable commercial credit business. This eBook explores how to build your business case to demonstrate that all business needs will be met.
Getting Ready for the New Consumer Borrower Understanding the economic environment and how it affects consumers’ borrowing habits is crucial to developing strategies to gain new borrowers and retain current customers. Industry knowledge is key to understanding opportunities and obstacles. This eBook will give you a high-level overview of what is happening in your industry including the following: The economic impact on borrowers Consumer lending: What’s new and hot What’s not What’s your competition doing?  
Practical Tips from Modern Mortgage Lenders With hundreds of pages of new regulations and unprecedented competition for borrowers, financial institutions need to strike a balance between running their mortgage business and attracting and retaining new customers and members. Our eBook introduces you to four mortgage professionals who share how today’s automated lending solutions have helped their banks and credit unions grow, compete and comply. It also offers tips on selecting the mortgage technology that meets your financial organization’s needs and goals – and puts your lending on the fast track!
The core has always been the technology backbone, but now also allows for tighter integration with third-party vendors in an open architecture environment. For so many years, though, some institutions have thought technology first and everything else secondary. FIs can no longer afford to think this way, given the highly competitive landscape within all areas, internally with employees and externally with customers/members.
It’s more important than ever for community banks to create unique value propositions to attract and retain key customer segments. Here are five things your bank can implement to exceed customer expectations and one-up your competition.
 
Back to top