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Integration Equals Efficiency for Horicon Bank

Five years ago, Horicon Bank was a tangle of systems from various service providers, which worked well on their own, but didn’t integrate well with PhoenixEFE® Core, creating inefficiencies and manual intervention. The answer? A truly integrated solution from one reliable partner.


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With a customized IT outsourcing plan, Scient FCU can achieve its business and growth initiatives without being limited by technology. It also allows the credit union to extend mobility within the enterprise, as well as allocate IT resources to focus on member relationships to effectively enhance member service.

Due to staff shortages and myriad other factors, Crossroads Bank wasn’t fully leveraging its PhoenixEFE® investment. D+H Professional Services assessed the situation, retrained staff, adjusted processes, tweaked software and helped Crossroads see real efficiency gains in just 90 days.