Today, many banking enterprises operate in siloed, multi-vendor environments, saddled with solutions that don’t integrate well with each other. Although some institutions have automated their branches, these workflows don’t extend to the other channels. That presents a real dilemma when it comes to sales and service. By implementing a Branch Automation and Sales & Service tool, like D+H’s Encore®, it plays out much differently.
One of the biggest challenges financial institutions face today is choosing the right technology management partner. Learn how to correctly evaluate your options and avoid some of the most common mistakes to ensure the best choice is made for your institution.
National regulations and political decisions on risk management are becoming the primary concern of directors in U.S. financial institution boardrooms. While the government and regulators are concerned with systemic risk, boards of directors are expected to understand the institutional risks much more deeply than in the past to manage the changing regulatory and market landscape.
A white paper guide for determining when a best-of-breed solution is justified. Another way to think about the debate between core system suites and best-of-breed is the "productivity vs. integration" argument. The IT group at your institution will be very interested in – and concerned with – the amount of integration work, time, and expense that is required to implement a best-of-breed application. The issues to consider here include your levels of staff turnover, the complexity of the work tasks for individuals, and the need for flexible queuing and routing capabilities within the workflow.
Many executives and IT professionals at financial institutions today see the benefits of cloud computing, and how it can change the way institution’s interact with their customers and members. But getting your board to understand this technology and embrace it may be a challenge. In this white paper, we'll discuss key areas you must address with your board and provide guidance on how to explain each topic to a non-technical audience. The key areas covered include: the regulator's view, security of customer and member data, business decision, enhanced customer service and due diligence.
If there is one burning question that is keeping financial institution CEOs up at night, it is this: How can we increase loan volume and differentiate the bank from the herd of lenders in the market? Read more to find out.