Equipped with decades of first-hand experience delivery software solutions, and a collective wealth of technical knowledge and insight, D+H’s team of application support specialists are available around the clock to respond to technical and functional queries. D+H’s support team has a solid track record of diagnosing and resolving issues quickly, and helping customers maintain smooth day-to-day operations. Equally important, the team provides customers with the information and guidance they need to make informed, proactive and timely operational decisions.

D+H customers who require support can use a variety of methods and channels to get the information they need. At their convenience, customers can use email, phone or our customer relationship tools to immediately reach our support team.

To quickly access the Customer Care team you require, please select the product or region for which you require support:

Total Treasury (CASHplus, & Global CASHplus)
Location: Atlanta, Georgia USA
Tel: +1-678-328-3638
Fax: +1-678-328-3521

Location: Pune, India (formerly CashTech)
Tel: +91 20 66052000
Fax: +91 20 66052050

Total Payments (Global PAYplus)
Location: Herzelia, Israel
Tel: +972-9-955-5700
2nd Tel: +972-52-602-1333
Email: frontline@dh.com

U.S. Remote Deposit & Credit Card (Remote Deposit & Total Transact)

Location: Salt Lake City, UT
Tel: +1-888-877-7703
Fax: +1-866-284-1151
Email: psd.support@dh.com

Mobile Credit Card (Mobilescape)
Location: Salt Lake City, UT
Tel: + 866-414-5600
Fax: + 801-716-4881
Email: psd.support@dh.com

Electronic Invoicing + BACS (Accountis EIPP & Bacsactive-IP) 
Location: Bangor, Wales, United Kingdom
Tel: +44 (0) 345 644 0640
Email: support.fsc@dh.com

Total Messaging (Global Messaging Plus, Global Compliance Plus, & BBP)
Location: Baden, Switzerland
Tel: +41-56-203-9630
Fax: +41-56-203-9696
Email: info@dh.com

U.S. Payments (PAYplus USA, PAYplus Connect, ACHplus, Originet)
Location: San Francisco, CA
Tel: +1-415-277-9940
Fax: +1-415-277-9904
Email: customer.service@dh.com

CLS  (PAYplus for CLS)
Location: London, England UK
Tel: +44-207-826-3050
Fax: +44-207-588-1155
Email: london.support@dh.com

Financial Messaging (TurboSwift & ClaritySuite)
Location: United States (TurboSwift)
Tel: +1-415-632-1866
Email: FFMSupport@dh.com

Location: London and Nottingham, England, United Kingdom (ClaritySuite)
Tel: +44 (0) 207 374 6200
Email: claritysupport@dh.com

Financial Messaging (UK Service Bureau)
Location: London and Nottingham, England, United Kingdom
Tel: +44 (0) 207 374 6200
Email: ssbsupport@dh.com

European Payments (PAYplus FTS based on IBM iSeries/Power Systems)
Location: Frankfurt, Germany
Tel: +49 69 97 58 59-16
Fax: +49 69 97 58 59-50
Email: helpdesk.germany@dh.com

Financial Messaging (IGTplus, US Service Bureau)
Location: USA
Tel: +1-800-356-3907
Email: payhelp@dh.com

Financial Messaging Business Switzerland
Helpdesk Tel: +41 56 203 96 66
Helpdesk Email: helpdesk.bbp@dh.com
Allgemeine Anfrage: info@dh.com
Info Requests/General Inquiries: info@dh.com

IBASEC Service and Support Switzerland
Tel: +41 56 203 96 30
Info Requests/General Inquiries: ibasec3@dh.com

Financial Messaging Business Unit U.K.
Tel: +44 (0) 20 75627636
Email: FFMSupport@dh.com

Financial Messaging Business Unit U.S.
Tel: + 1-415-632-1866
Email: FFMSupport@dh.com

Lending (LaserPro®/DepositPro®, DecisionPro™, CreditQuest®, Servicing Director®)
Tel:  +1-800-274-7287
Website: https://customercenter.dh.com

Lending (MortgagebotLOS™)
Tel: 866.299.6487
Email: LOSSupport@dh.com

Lending (MortgagebotPOS™)
Tel: 888.268.5220
Email: POSSupport@dh.com

Lending (CreditPath™)
Tel: 1 -800-243-8611
Email: dl_creditpath_product_support@dhltd.com