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View Solution TourA single, enterprise relationship database links to every application in PhoenixEFE® and is accessible through self-service, branch and back-office channels. As a result, the entire customer relationship is front and center. In one glance, users can see customer exposure, profitability, entitlements and comprehensive personal information, including financial statements, image identification and contact history. PhoenixEFE is available as an outsourced or in-house solution. The integrated applications of PhoenixEFE include:

PhoenixEFE® Core is a real-time transaction processing and account servicing engine. Integrated with every PhoenixEFE application through an SOA-compliance Web services gateway, PhoenixEFE core also includes universal loan and deposit servicing, and an integrated general ledger.

PhoenixEFE® Lending & Compliance provides end-to-end commercial, consumer and mortgage lending capabilities—from compliant documents & origination to administration and underwriting to customer, account and portfolio servicing to collections—every stage of lending is automated in one application.

From origination, analysis, underwriting and documentation of commercial loans to automated decisioning and workflow management of consumer loans, PhoenixEFE® Risk Management provides applications that support commercial, consumer and mortgage loans. The solution helps your institution reduce credit and operational risk, while delivering critical business process management.

PhoenixEFE® Self Service provides mobile, voice and Internet-based self-service solutions for consumers and businesses that enable real-time convenience and straight-through-processing automation.

PhoenixEFE® Branch Automation delivers easy-to-use teller, sales & service case management, origination and branch capture capabilities linked in real time to account servicing and transaction processing capabilities.

PhoenixEFE® Business Intelligence is a combination of tools enabling you to conduct extensive market research and analysis, as well as integrate and launch campaigns across the enterprise. A powerful report writer empowers your staff to make decisions based on analysis from reports they create themselves. In addition, a flexible performance dashboard keeps key operational metrics always at hand—for any of your staff.

PhoenixEFE® Payments is a comprehensive suite of payment solutions including real-time EFT, high-performance, image-enabled item processing, and image capture, balance cash letters, image exchange services, ACH processing, and statement rendering.

PhoenixEFE® Financial Accounting delivers specialized applications for general ledger accounting, investments portfolio analysis, fixed assets, accrued items, and accounts payable—all integrated with institution-wide financial data.

PhoenixEFE® Enterprise Content Management provides enterprise-wide access, from a single repository, to checks, signatures and other images, reports, statements and other documents—fully integrated with your customer or member servicing processes.