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Managed Services

Overview

 

D+H’s Managed Services make it easy to extend your resources by outsourcing your IT and operational needs to our specialists. Our team of professionals can perform operational projects, like managing release testing in your environment. We can manage your MCIF function without the need for your organization to license software, working with you on processes that drive the critical data you need to target your marketing efforts. We can manage the design and hosting of your website, and we can also manage disaster recovery, business continuity or take responsibility for the day-to-day operations of your total core system.

Let us assist with the rollout of product releases with our Administrative and Testing Managed Services for LaserPro® and CreditQuest®. Our experts, who have extensive knowledge in automating the production of documents, will help your financial institution with deploying product releases. Focusing on the modules your institution uses, the types of loans made and the states in which your institution does business, we provide comparison documents for you to view the system changes for audit and knowledge transfer purposes.

Data Storage Solutions provided by D+H’s data center and powered by EVault® data protection software, is a premier service for secure online backup and recovery. Your financial institution’s business critical data, such as all UNIX® and Windows applications, databases and systems, is backed up to our state-of-the-art data center. Safe and off-site, the encrypted data is available online at all times for immediate, user-initiated recovery. Our data storage solutions work seamlessly in your financial institution’s infrastructure with no additional hardware required.

Enterprise Resource Services provides an outsourced alternative designed to relieve the burden of day-to-day operational and system maintenance requirements and put the focus back where it belongs, serving your customers or members. Your financial institution can now outsource the system maintenance and operational tasks to ensure 24/7 business continuity.

Outsourced MCIF Services – Let D+H host and manage your Touché® Analyzer system, so you can focus on strategic initiatives and serving your customers or members. Your database services are provided by a dedicated MCIF analyst, giving you hours each month for any reporting, analysis or Touché Analyzer projects you want your analyst to facilitate.