First Financial Bank Improves Efficiency and Adopts a True Sales Culture Using Encore®

Case Study

First Financial Bank Improves Efficiency and Adopts a True Sales Culture Using Encore®

July 31, 2014
PDF (403.23 KB)

When First Financial Bank's branch teller and account servicing system was sunset, institution leaders wanted a more automated solution that promoted a true sales culture. Now, using D+H's Encore® solution, the staff has improved service and opens accounts in half the time with a one-step process that lets them focus their attention on the customer, not the transaction.