Central Bancompany achète la solution d'automatisation des succursales pour accroître son efficience et améliorer le service à la clientèle
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Encore® Teller and Encore Sales & Service Deliver Increased Automation and Efficiency
LAKE MARY, FL (February 22, 2011) – Harland Financial Solutions announced today that Central Bancompany has licensed its Encore® branch automation solution for teller, platform and sales automation.
Central Bancompany is a $9.6 billion multi-bank holding company headquartered in Jefferson City, MO with 13 banks in Missouri, Illinois, Kansas, and Oklahoma. The bank plans to leverage the enhanced technology provided by Encore to better serve its customers, while eliminating inefficient, manual processes.
“We need a solution that improves and streamlines communications between the front line and our back office, allowing our branch personnel to focus on selling and building our customer relationships,” said Russell Goldammer, president and CEO of Central Technology Services, Central Bancompany’s technology subsidiary. “We believe Encore best positions us to achieve this goal. Its leading edge technology will save us time and money, and help us improve customer loyalty and retention.”
“In this latest era of the financial services industry, clients such as Central Bancompany are looking for ever-increasing efficiency, while still being able to provide first-class service to their customers,” said Raju Shivdasani, president of Harland Financial Solutions. “The Encore suite empowers the institution to significantly enhance its branch environment by providing more flexibility and automation. This enables branch staff members to put more effort in addressing customers’ needs, while customers realize an exceptional and consistent branch experience.”
About Harland Financial Solutions
Harland Financial Solutions, Inc. (www.harlandfinancialsolutions.com) supplies software and services to thousands of financial institutions of all sizes, offering its solutions in both an in-house and service bureau environment. It is a leader in core systems, business intelligence, branch automation, payment processing, enterprise content management, lending solutions, risk management, compliance, financial accounting, mortgage solutions, and self service solutions. In late 2010, Harland Financial Solutions acquired uMonitor, expanding its capabilities in self-service and electronic payments. Harland Financial Solutions is an indirect wholly owned subsidiary of Harland Clarke Holdings, which also owns Harland Clarke and Scantron.
The information contained in this press release is accurate at the time of publication. However, service offerings and availability, relationships, contacts and other specified information may change over time.