Touché® Analyzer gives unprecedented insight into consumer needs and behavior, providing everyone in the organization with a consistent, 360 degree customer view.
Learn new and innovative ways to increase share of wallet, member loyalty and employee engagement – all at the same time! In this session, you’ll take away ideas and proven methods that you can immediately implement using business intelligence solutions and member engagement tools.
- Move beyond analytics and segmentation to begin targeting and timing your efforts exactly to each member’s needs
- After knowing which members utilize your products and services and when/where, go to the next step by engaging your most loyal members by letting them engage others, easier
- Take it to the next level by rewarding truly loyal members through a rewards program that produces advocacy while refocusing your marketing investment