Lakeside Bank Signs Enterprise Agreement with Harland Financial Solutions
Lake Mary, Florida (January 13, 2010) – Harland Financial Solutions announced today that $1.28B, Chicago-based Lakeside Bank has selected PhoenixEFE® to support its enterprise-wide operational and business needs. The solution, which provides one integrated family of software applications that automates every major bank process, will be delivered on an outsourced basis.
Lakeside Bank is a locally owned community bank that services both commercial and high-wealth clients through six banking centers around downtown Chicago and the Loop area. Its lending expertise extends from the futures and securities industries to builders, developers, property owners and businesses. The bank is well known for its understanding of the middle market banking space, its service and its responsiveness to the unique customer base it serves. The bank chose PhoenixEFE for a number of reasons, including its universal lending platform, which will enable Lakeside Bank to service all of its loans through a single system, and the efficiencies it will gain by implementing a truly integrated total bank solution.
“The fact that PhoenixEFE integrates best-of-breed Harland Financial Solutions applications with its proven core technology is a huge benefit for us in terms of efficiency and cost savings,” said Jeff Miller, CIO of Lakeside Bank. “With our former solution, we were spending huge amounts of money on integration – and these weren’t best-of-breed solutions like the ones offered by Harland Financial Solutions. PhoenixEFE changes all of that. We believe we’ll be able to increase our capabilities, our efficiencies and have the tools we need to best serve our customers – that’s a winning proposition.”
The .NET architecture of PhoenixEFE was another key deciding factor. The solution runs on Microsoft® Windows® and is integrated by a Web services transaction gateway that uses XML and Web services. “The PhoenixEFE technology platform will speed time-to-market and give us the flexibility we need to respond to changing market demands quickly,” said Don Anderson, executive vice president and COO of Lakeside Bank. “We’re known for our ability to craft solutions to help small and mid-sized businesses prosper. With PhoenixEFE, we have the agility to adjust strategy and offer the new services our customers need, and we need to stay competitive. Just as important, we know the system has the scalability to grow with us.”
This Microsoft-based architecture also works to enhance customer service by providing a single, comprehensive customer view. “With PhoenixEFE, we can easily see the entire picture of that customer’s portfolio without logging into multiple programs,” explained Ana Benitez, senior vice president of operations and BSA with Lakeside. “We’ll also have the ability to target special offers to specific VIP clients without having to develop a whole new product solution.”
Lakeside Bank is a long-time Harland Financial Solutions Active:View® Enterprise Content Management system user. Now, with the addition of PhoenixEFE, the bank’s use of Harland Financial Solutions products and services is greatly expanded to include real-time core processing, electronic funds transfer (EFT), teller, deposit origination, financial management, executive dashboard and management analysis, Outlook integration and various reporting capabilities.
“Today, institutions like Lakeside Bank are challenged to operate efficiently by reducing costs, while still going to market with the innovative products and solutions that differentiate them in a competitive market space,” said Raju Shivdasani, president of Harland Financial Solutions. “PhoenixEFE offers the breadth and agility to accomplish those goals. We look forward to partnering with Lakeside Bank, and to help drive their future success.”
About Harland Financial Solutions
Harland Financial Solutions, Inc. (www.harlandfinancialsolutions.com) supplies software and services to thousands of financial institutions of all sizes, offering its solutions in both an in-house and service bureau environment. It is a leader in core systems, business intelligence, branch automation, payment processing, enterprise content management, lending solutions, risk management, compliance, financial accounting, mortgage solutions and self service solutions. The company is a wholly-owned subsidiary of Harland Clarke Holdings Corp., which also owns Harland Clarke and Scantron.
The information contained in this press release is accurate at the time of publication. However, service offerings and availability, relationships, contacts and other specified information may change over time.