Expert, a web-based solution designed to simplify the mortgage application process, brings together a network of more than 70 Canadian lenders and over 14,000 mortgage sales professionals for more efficient deal throughput. Expert is the industry-leading solution, having processed more than half a million unique mortgage submissions in 2015.
In the fall of 2015, D+H commissioned a study examining Canadian consumer attitudes and behaviours toward mortgage transaction experiences.
This research involved 400 participants between the ages of 25 and 65, who had dealt with a bank, credit union or a mortgage broker to complete a mortgage transaction in the prior 18 months, financing a house or condo. This flipbook highlights some of the key results of this large study.