First Citizens Bank powering decades of banking excellence with Fusion Phoenix
89%
Processing time reduction
2,400
Workflow efficiency improvements
About the Company
Established in 1994
200+ employees
US$1.6 billion in assets
US$9 million through the First Citizens Charitable Foundation
200+ employees
US$1.6 billion in assets
US$9 million through the First Citizens Charitable Foundation
First Citizens Bank is redesigning its core workflow processes, to take advantage of opportunities to boost efficiency and productivity, enabling the bank to continue to develop innovative banking products and services, to meet evolving customer expectations.
Learn more about the success story of the community bank’s 30-year partnership with Finastra, and how it is transforming core banking workflow efficiencies with its upgrade to a cloud-based core banking system with Fusion Phoenix; enhancing customer experience, boosting efficiency, and driving revenue growth.
The benefits
- Open architecture
- Enhanced API connectivity in the cloud
- Supports innovation and the development of new products and services
